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Your comments are important to us, as they highlight the need for transparency in payment processes. If you have further questions, please reach out to our support team — they will be glad to assist you. We are very sorry to hear about your frustration, especially regarding your request to close your account. We fully understand how disappointing it must feel when you don’t receive a timely response. Your feedback is important to us, as it highlights the need for clear communication on sensitive matters such as account management. If you have further questions, please don’t hesitate to reach out to our support team again — they will be glad to assist you.

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